Objectives
- Explain the core principles, terminology and governing standards of AI Agents & Workflow Automation
- Apply proven methods and tools for AI Agents & Workflow Automation to real workplace situations
- Analyse performance data to find risks, gaps and improvement opportunities
- Compare your practice with international benchmarks and regional case studies
- Build a practical action plan to apply AI Agents & Workflow Automation in your organisation
Who should attend
Professionals and leaders preparing their teams for AI, automation and new ways of working.
Course outline — 5 days
- Day 1Principles, terminology and governing standardsAI Agents & Workflow Automation
- Day 2Methods, tools and calculationsAI Agents & Workflow Automation
- Day 3Operation, inspection and performanceAI Agents & Workflow Automation
- Day 4Risk, troubleshooting and case studiesAI Agents & Workflow Automation
- Day 5Best practice, assessment and action planAI Agents & Workflow Automation
10-day outline
- Day 1Principles, terminology and governing standardsAI Agents & Workflow Automation
- Day 2Methods, tools and calculationsAI Agents & Workflow Automation
- Day 3Operation, inspection and performanceAI Agents & Workflow Automation
- Day 4Risk, troubleshooting and case studiesAI Agents & Workflow Automation
- Day 5Best practice review and mid-course assessmentAI Agents & Workflow Automation
- Day 6Advanced analysis techniquesAI Agents & Workflow Automation
- Day 7Digital tools, data and softwareAI Agents & Workflow Automation
- Day 8Practical labs and simulationsAI Agents & Workflow Automation
- Day 9Regional benchmarks and lessons learnedAI Agents & Workflow Automation
- Day 10Capstone project and final assessmentAI Agents & Workflow Automation
Upcoming sessions 2027–2030
| City | Dates | Duration |
|---|---|---|
| Lisbon | 3 May 2027 – 7 May 2027 | 5 days |
| Alexandria | 20 Nov 2028 – 24 Nov 2028 | 5 days |
No public session is listed yet. We can run this course in any city on your dates, online, or at your company.