Objectives
- Explain the core principles, terminology and governing standards of Performance Management & KPIs
- Apply proven methods and tools for Performance Management & KPIs to real workplace situations
- Analyse performance data to find risks, gaps and improvement opportunities
- Compare your practice with international benchmarks and regional case studies
- Build a practical action plan to apply Performance Management & KPIs in your organisation
Who should attend
HR managers, HR business partners, L&D and talent professionals.
Course outline — 5 days
- Day 1Principles, terminology and governing standardsPerformance Management & KPIs
- Day 2Methods, tools and calculationsPerformance Management & KPIs
- Day 3Operation, inspection and performancePerformance Management & KPIs
- Day 4Risk, troubleshooting and case studiesPerformance Management & KPIs
- Day 5Best practice, assessment and action planPerformance Management & KPIs
10-day outline
- Day 1Principles, terminology and governing standardsPerformance Management & KPIs
- Day 2Methods, tools and calculationsPerformance Management & KPIs
- Day 3Operation, inspection and performancePerformance Management & KPIs
- Day 4Risk, troubleshooting and case studiesPerformance Management & KPIs
- Day 5Best practice review and mid-course assessmentPerformance Management & KPIs
- Day 6Advanced analysis techniquesPerformance Management & KPIs
- Day 7Digital tools, data and softwarePerformance Management & KPIs
- Day 8Practical labs and simulationsPerformance Management & KPIs
- Day 9Regional benchmarks and lessons learnedPerformance Management & KPIs
- Day 10Capstone project and final assessmentPerformance Management & KPIs
Upcoming sessions 2027–2030
| City | Dates | Duration |
|---|---|---|
| Cape Town | 9 Aug 2027 – 20 Aug 2027 | 10 days |
| Zurich | 13 Nov 2028 – 24 Nov 2028 | 10 days |
| Lagos | 20 Aug 2029 – 24 Aug 2029 | 5 days |
| Lisbon | 21 Jan 2030 – 25 Jan 2030 | 5 days |
| Munich | 15 Jul 2030 – 26 Jul 2030 | 10 days |
No public session is listed yet. We can run this course in any city on your dates, online, or at your company.
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- Employee Engagement: Applied Workshop
- HR Analytics: Applied Workshop