Objectives
- Explain the core principles, terminology and governing standards of Smart Government Services
- Apply proven methods and tools for Smart Government Services to real workplace situations
- Analyse performance data to find risks, gaps and improvement opportunities
- Compare your practice with international benchmarks and regional case studies
- Build a practical action plan to apply Smart Government Services in your organisation
Who should attend
Legal advisors, compliance officers, government employees and administrative staff.
Course outline — 5 days
- Day 1Principles, terminology and governing standardsSmart Government Services
- Day 2Methods, tools and calculationsSmart Government Services
- Day 3Operation, inspection and performanceSmart Government Services
- Day 4Risk, troubleshooting and case studiesSmart Government Services
- Day 5Best practice, assessment and action planSmart Government Services
10-day outline
- Day 1Principles, terminology and governing standardsSmart Government Services
- Day 2Methods, tools and calculationsSmart Government Services
- Day 3Operation, inspection and performanceSmart Government Services
- Day 4Risk, troubleshooting and case studiesSmart Government Services
- Day 5Best practice review and mid-course assessmentSmart Government Services
- Day 6Advanced analysis techniquesSmart Government Services
- Day 7Digital tools, data and softwareSmart Government Services
- Day 8Practical labs and simulationsSmart Government Services
- Day 9Regional benchmarks and lessons learnedSmart Government Services
- Day 10Capstone project and final assessmentSmart Government Services
Upcoming sessions 2027–2030
| City | Dates | Duration |
|---|---|---|
| Athens | 8 Feb 2027 – 12 Feb 2027 | 5 days |
| Johannesburg | 20 Sep 2027 – 1 Oct 2027 | 10 days |
| Abu Dhabi | 22 Oct 2028 – 26 Oct 2028 | 5 days |
No public session is listed yet. We can run this course in any city on your dates, online, or at your company.