Marketing, Sales & Customer Service

Market Research: Intermediate

This Market Research training course (Intermediate) is an intermediate programme that deepens practical skills for practitioners with field experience. It combines international standards with practical cases from the Gulf, Africa and Europe.

Code: MK208Level: IntermediateField: Marketing, Sales & Customer ServiceFormats: 5 or 10 days · classroom, online, in-house

Objectives

  • Explain the core principles, terminology and governing standards of Market Research
  • Apply proven methods and tools for Market Research to real workplace situations
  • Analyse performance data to find risks, gaps and improvement opportunities
  • Compare your practice with international benchmarks and regional case studies
  • Build a practical action plan to apply Market Research in your organisation

Who should attend

Marketing, sales, communications and customer service teams.

Course outline — 5 days

  1. Day 1
    Principles, terminology and governing standardsMarket Research
  2. Day 2
    Methods, tools and calculationsMarket Research
  3. Day 3
    Operation, inspection and performanceMarket Research
  4. Day 4
    Risk, troubleshooting and case studiesMarket Research
  5. Day 5
    Best practice, assessment and action planMarket Research
10-day outline
  1. Day 1
    Principles, terminology and governing standardsMarket Research
  2. Day 2
    Methods, tools and calculationsMarket Research
  3. Day 3
    Operation, inspection and performanceMarket Research
  4. Day 4
    Risk, troubleshooting and case studiesMarket Research
  5. Day 5
    Best practice review and mid-course assessmentMarket Research
  6. Day 6
    Advanced analysis techniquesMarket Research
  7. Day 7
    Digital tools, data and softwareMarket Research
  8. Day 8
    Practical labs and simulationsMarket Research
  9. Day 9
    Regional benchmarks and lessons learnedMarket Research
  10. Day 10
    Capstone project and final assessmentMarket Research

Upcoming sessions 2027–2030

CityDatesDuration
Casablanca2 Aug 2027 – 6 Aug 20275 days
Kigali5 Jun 2028 – 9 Jun 20285 days
Geneva22 Jan 2029 – 26 Jan 20295 days
Manama9 Jun 2030 – 13 Jun 20305 days
Amsterdam8 Jul 2030 – 19 Jul 203010 days

No public session is listed yet. We can run this course in any city on your dates, online, or at your company.

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