Objectives
- Explain the core principles, terminology and governing standards of Business Writing
- Apply proven methods and tools for Business Writing to real workplace situations
- Analyse performance data to find risks, gaps and improvement opportunities
- Compare your practice with international benchmarks and regional case studies
- Build a practical action plan to apply Business Writing in your organisation
Who should attend
Marketing, sales, communications and customer service teams.
Course outline — 5 days
- Day 1Principles, terminology and governing standardsBusiness Writing
- Day 2Methods, tools and calculationsBusiness Writing
- Day 3Operation, inspection and performanceBusiness Writing
- Day 4Risk, troubleshooting and case studiesBusiness Writing
- Day 5Best practice, assessment and action planBusiness Writing
10-day outline
- Day 1Principles, terminology and governing standardsBusiness Writing
- Day 2Methods, tools and calculationsBusiness Writing
- Day 3Operation, inspection and performanceBusiness Writing
- Day 4Risk, troubleshooting and case studiesBusiness Writing
- Day 5Best practice review and mid-course assessmentBusiness Writing
- Day 6Advanced analysis techniquesBusiness Writing
- Day 7Digital tools, data and softwareBusiness Writing
- Day 8Practical labs and simulationsBusiness Writing
- Day 9Regional benchmarks and lessons learnedBusiness Writing
- Day 10Capstone project and final assessmentBusiness Writing
Upcoming sessions 2027–2030
No public session is listed yet. We can run this course in any city on your dates, online, or at your company.