GARNETأكاديمية جارنت · Academyالعربية

Quality & Excellence

KPI Design & Balanced Scorecard: Leadership Edition

This KPI Design & Balanced Scorecard training course (Leadership Edition) is a leadership edition for managers who set direction, budgets and performance targets. It combines international standards with practical cases from the Gulf, Africa and Europe.

Code: QE616Level: Leadership EditionField: Quality & ExcellenceFormats: 5 or 10 days · classroom, online, in-house
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Objectives

  • Explain the core principles, terminology and governing standards of KPI Design & Balanced Scorecard
  • Apply proven methods and tools for KPI Design & Balanced Scorecard to real workplace situations
  • Analyse performance data to find risks, gaps and improvement opportunities
  • Compare your practice with international benchmarks and regional case studies
  • Build a practical action plan to apply KPI Design & Balanced Scorecard in your organisation

Who should attend

Quality managers, auditors, excellence and continuous improvement teams.

Course outline — 5 days

  1. Day 1
    Principles, terminology and governing standardsKPI Design & Balanced Scorecard
  2. Day 2
    Methods, tools and calculationsKPI Design & Balanced Scorecard
  3. Day 3
    Operation, inspection and performanceKPI Design & Balanced Scorecard
  4. Day 4
    Risk, troubleshooting and case studiesKPI Design & Balanced Scorecard
  5. Day 5
    Best practice, assessment and action planKPI Design & Balanced Scorecard
10-day outline
  1. Day 1
    Principles, terminology and governing standardsKPI Design & Balanced Scorecard
  2. Day 2
    Methods, tools and calculationsKPI Design & Balanced Scorecard
  3. Day 3
    Operation, inspection and performanceKPI Design & Balanced Scorecard
  4. Day 4
    Risk, troubleshooting and case studiesKPI Design & Balanced Scorecard
  5. Day 5
    Best practice review and mid-course assessmentKPI Design & Balanced Scorecard
  6. Day 6
    Advanced analysis techniquesKPI Design & Balanced Scorecard
  7. Day 7
    Digital tools, data and softwareKPI Design & Balanced Scorecard
  8. Day 8
    Practical labs and simulationsKPI Design & Balanced Scorecard
  9. Day 9
    Regional benchmarks and lessons learnedKPI Design & Balanced Scorecard
  10. Day 10
    Capstone project and final assessmentKPI Design & Balanced Scorecard

Upcoming sessions 2027–2030

No public session is listed yet. We can run this course in any city on your dates, online, or at your company.

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