Quality & Excellence

Government Excellence: Intermediate

This Government Excellence training course (Intermediate) is an intermediate programme that deepens practical skills for practitioners with field experience. It combines international standards with practical cases from the Gulf, Africa and Europe.

Code: QE217Level: IntermediateField: Quality & ExcellenceFormats: 5 or 10 days · classroom, online, in-house

Objectives

  • Explain the core principles, terminology and governing standards of Government Excellence
  • Apply proven methods and tools for Government Excellence to real workplace situations
  • Analyse performance data to find risks, gaps and improvement opportunities
  • Compare your practice with international benchmarks and regional case studies
  • Build a practical action plan to apply Government Excellence in your organisation

Who should attend

Quality managers, auditors, excellence and continuous improvement teams.

Course outline — 5 days

  1. Day 1
    Principles, terminology and governing standardsGovernment Excellence
  2. Day 2
    Methods, tools and calculationsGovernment Excellence
  3. Day 3
    Operation, inspection and performanceGovernment Excellence
  4. Day 4
    Risk, troubleshooting and case studiesGovernment Excellence
  5. Day 5
    Best practice, assessment and action planGovernment Excellence
10-day outline
  1. Day 1
    Principles, terminology and governing standardsGovernment Excellence
  2. Day 2
    Methods, tools and calculationsGovernment Excellence
  3. Day 3
    Operation, inspection and performanceGovernment Excellence
  4. Day 4
    Risk, troubleshooting and case studiesGovernment Excellence
  5. Day 5
    Best practice review and mid-course assessmentGovernment Excellence
  6. Day 6
    Advanced analysis techniquesGovernment Excellence
  7. Day 7
    Digital tools, data and softwareGovernment Excellence
  8. Day 8
    Practical labs and simulationsGovernment Excellence
  9. Day 9
    Regional benchmarks and lessons learnedGovernment Excellence
  10. Day 10
    Capstone project and final assessmentGovernment Excellence

Upcoming sessions 2027–2030

CityDatesDuration
Paris15 Feb 2027 – 19 Feb 20275 days
Sharm El Sheikh1 Mar 2027 – 5 Mar 20275 days
Dammam17 Dec 2028 – 21 Dec 20285 days
Cape Town20 May 2030 – 24 May 20305 days
Vienna22 Jul 2030 – 26 Jul 20305 days

No public session is listed yet. We can run this course in any city on your dates, online, or at your company.

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