Objectives
- Explain the core principles, terminology and governing standards of Government Excellence
- Apply proven methods and tools for Government Excellence to real workplace situations
- Analyse performance data to find risks, gaps and improvement opportunities
- Compare your practice with international benchmarks and regional case studies
- Build a practical action plan to apply Government Excellence in your organisation
Who should attend
Quality managers, auditors, excellence and continuous improvement teams.
Course outline — 5 days
- Day 1Principles, terminology and governing standardsGovernment Excellence
- Day 2Methods, tools and calculationsGovernment Excellence
- Day 3Operation, inspection and performanceGovernment Excellence
- Day 4Risk, troubleshooting and case studiesGovernment Excellence
- Day 5Best practice, assessment and action planGovernment Excellence
10-day outline
- Day 1Principles, terminology and governing standardsGovernment Excellence
- Day 2Methods, tools and calculationsGovernment Excellence
- Day 3Operation, inspection and performanceGovernment Excellence
- Day 4Risk, troubleshooting and case studiesGovernment Excellence
- Day 5Best practice review and mid-course assessmentGovernment Excellence
- Day 6Advanced analysis techniquesGovernment Excellence
- Day 7Digital tools, data and softwareGovernment Excellence
- Day 8Practical labs and simulationsGovernment Excellence
- Day 9Regional benchmarks and lessons learnedGovernment Excellence
- Day 10Capstone project and final assessmentGovernment Excellence
Upcoming sessions 2027–2030
No public session is listed yet. We can run this course in any city on your dates, online, or at your company.
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- Lean Six Sigma: Leadership Edition
- Total Quality Management: Leadership Edition
- 8D Problem Solving: Leadership Edition
- Statistical Process Control: Leadership Edition
- Internal Quality Auditing: Leadership Edition
- Excellence Models (EFQM): Leadership Edition
- Kaizen & Continuous Improvement: Leadership Edition