Marketing, Sales & Customer Service

Digital Marketing: Masterclass

This Digital Marketing training course (Masterclass) is an expert masterclass built around current industry problems and led by senior practitioners. It combines international standards with practical cases from the Gulf, Africa and Europe.

Code: MK401Level: MasterclassField: Marketing, Sales & Customer ServiceFormats: 5 or 10 days · classroom, online, in-house

Objectives

  • Explain the core principles, terminology and governing standards of Digital Marketing
  • Apply proven methods and tools for Digital Marketing to real workplace situations
  • Analyse performance data to find risks, gaps and improvement opportunities
  • Compare your practice with international benchmarks and regional case studies
  • Build a practical action plan to apply Digital Marketing in your organisation

Who should attend

Marketing, sales, communications and customer service teams.

Course outline — 5 days

  1. Day 1
    Principles, terminology and governing standardsDigital Marketing
  2. Day 2
    Methods, tools and calculationsDigital Marketing
  3. Day 3
    Operation, inspection and performanceDigital Marketing
  4. Day 4
    Risk, troubleshooting and case studiesDigital Marketing
  5. Day 5
    Best practice, assessment and action planDigital Marketing
10-day outline
  1. Day 1
    Principles, terminology and governing standardsDigital Marketing
  2. Day 2
    Methods, tools and calculationsDigital Marketing
  3. Day 3
    Operation, inspection and performanceDigital Marketing
  4. Day 4
    Risk, troubleshooting and case studiesDigital Marketing
  5. Day 5
    Best practice review and mid-course assessmentDigital Marketing
  6. Day 6
    Advanced analysis techniquesDigital Marketing
  7. Day 7
    Digital tools, data and softwareDigital Marketing
  8. Day 8
    Practical labs and simulationsDigital Marketing
  9. Day 9
    Regional benchmarks and lessons learnedDigital Marketing
  10. Day 10
    Capstone project and final assessmentDigital Marketing

Upcoming sessions 2027–2030

CityDatesDuration
Dubai7 Mar 2027 – 11 Mar 20275 days
Abu Dhabi5 Sep 2027 – 9 Sep 20275 days
Munich11 Feb 2030 – 15 Feb 20305 days
Johannesburg18 Mar 2030 – 22 Mar 20305 days

No public session is listed yet. We can run this course in any city on your dates, online, or at your company.

Related courses

More in this field

See all →

Chat on WhatsApp