Quality & Excellence

Benchmarking: Foundations

This Benchmarking training course (Foundations) is an entry-level programme that builds a solid working understanding for newcomers and cross-functional staff. It combines international standards with practical cases from the Gulf, Africa and Europe.

Code: QE115Level: FoundationsField: Quality & ExcellenceFormats: 5 or 10 days · classroom, online, in-house

Objectives

  • Explain the core principles, terminology and governing standards of Benchmarking
  • Apply proven methods and tools for Benchmarking to real workplace situations
  • Analyse performance data to find risks, gaps and improvement opportunities
  • Compare your practice with international benchmarks and regional case studies
  • Build a practical action plan to apply Benchmarking in your organisation

Who should attend

Quality managers, auditors, excellence and continuous improvement teams.

Course outline — 5 days

  1. Day 1
    Principles, terminology and governing standardsBenchmarking
  2. Day 2
    Methods, tools and calculationsBenchmarking
  3. Day 3
    Operation, inspection and performanceBenchmarking
  4. Day 4
    Risk, troubleshooting and case studiesBenchmarking
  5. Day 5
    Best practice, assessment and action planBenchmarking
10-day outline
  1. Day 1
    Principles, terminology and governing standardsBenchmarking
  2. Day 2
    Methods, tools and calculationsBenchmarking
  3. Day 3
    Operation, inspection and performanceBenchmarking
  4. Day 4
    Risk, troubleshooting and case studiesBenchmarking
  5. Day 5
    Best practice review and mid-course assessmentBenchmarking
  6. Day 6
    Advanced analysis techniquesBenchmarking
  7. Day 7
    Digital tools, data and softwareBenchmarking
  8. Day 8
    Practical labs and simulationsBenchmarking
  9. Day 9
    Regional benchmarks and lessons learnedBenchmarking
  10. Day 10
    Capstone project and final assessmentBenchmarking

Upcoming sessions 2027–2030

CityDatesDuration
Nairobi26 Jul 2027 – 30 Jul 20275 days
Sharjah26 Mar 2028 – 30 Mar 20285 days
Manama3 Feb 2030 – 7 Feb 20305 days

No public session is listed yet. We can run this course in any city on your dates, online, or at your company.

Related courses

More in this field

See all →

Chat on WhatsApp