Quality & Excellence

Benchmarking: Applied Workshop

This Benchmarking training course (Applied Workshop) is a hands-on workshop where exercises, simulations and group work take most of the time. It combines international standards with practical cases from the Gulf, Africa and Europe.

Code: QE515Level: Applied WorkshopField: Quality & ExcellenceFormats: 5 or 10 days · classroom, online, in-house

Objectives

  • Explain the core principles, terminology and governing standards of Benchmarking
  • Apply proven methods and tools for Benchmarking to real workplace situations
  • Analyse performance data to find risks, gaps and improvement opportunities
  • Compare your practice with international benchmarks and regional case studies
  • Build a practical action plan to apply Benchmarking in your organisation

Who should attend

Quality managers, auditors, excellence and continuous improvement teams.

Course outline — 5 days

  1. Day 1
    Principles, terminology and governing standardsBenchmarking
  2. Day 2
    Methods, tools and calculationsBenchmarking
  3. Day 3
    Operation, inspection and performanceBenchmarking
  4. Day 4
    Risk, troubleshooting and case studiesBenchmarking
  5. Day 5
    Best practice, assessment and action planBenchmarking
10-day outline
  1. Day 1
    Principles, terminology and governing standardsBenchmarking
  2. Day 2
    Methods, tools and calculationsBenchmarking
  3. Day 3
    Operation, inspection and performanceBenchmarking
  4. Day 4
    Risk, troubleshooting and case studiesBenchmarking
  5. Day 5
    Best practice review and mid-course assessmentBenchmarking
  6. Day 6
    Advanced analysis techniquesBenchmarking
  7. Day 7
    Digital tools, data and softwareBenchmarking
  8. Day 8
    Practical labs and simulationsBenchmarking
  9. Day 9
    Regional benchmarks and lessons learnedBenchmarking
  10. Day 10
    Capstone project and final assessmentBenchmarking

Upcoming sessions 2027–2030

CityDatesDuration
Marrakech2 Aug 2027 – 13 Aug 202710 days
London20 Nov 2028 – 24 Nov 20285 days
Paris27 Nov 2028 – 1 Dec 20285 days
Tunis19 Aug 2030 – 23 Aug 20305 days

No public session is listed yet. We can run this course in any city on your dates, online, or at your company.

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