Marketing, Sales & Customer Service

Event Management: Intermediate

This Event Management training course (Intermediate) is an intermediate programme that deepens practical skills for practitioners with field experience. It combines international standards with practical cases from the Gulf, Africa and Europe.

Code: MK212Level: IntermediateField: Marketing, Sales & Customer ServiceFormats: 5 or 10 days · classroom, online, in-house

Objectives

  • Explain the core principles, terminology and governing standards of Event Management
  • Apply proven methods and tools for Event Management to real workplace situations
  • Analyse performance data to find risks, gaps and improvement opportunities
  • Compare your practice with international benchmarks and regional case studies
  • Build a practical action plan to apply Event Management in your organisation

Who should attend

Marketing, sales, communications and customer service teams.

Course outline — 5 days

  1. Day 1
    Principles, terminology and governing standardsEvent Management
  2. Day 2
    Methods, tools and calculationsEvent Management
  3. Day 3
    Operation, inspection and performanceEvent Management
  4. Day 4
    Risk, troubleshooting and case studiesEvent Management
  5. Day 5
    Best practice, assessment and action planEvent Management
10-day outline
  1. Day 1
    Principles, terminology and governing standardsEvent Management
  2. Day 2
    Methods, tools and calculationsEvent Management
  3. Day 3
    Operation, inspection and performanceEvent Management
  4. Day 4
    Risk, troubleshooting and case studiesEvent Management
  5. Day 5
    Best practice review and mid-course assessmentEvent Management
  6. Day 6
    Advanced analysis techniquesEvent Management
  7. Day 7
    Digital tools, data and softwareEvent Management
  8. Day 8
    Practical labs and simulationsEvent Management
  9. Day 9
    Regional benchmarks and lessons learnedEvent Management
  10. Day 10
    Capstone project and final assessmentEvent Management

Upcoming sessions 2027–2030

CityDatesDuration
Amsterdam6 Dec 2027 – 10 Dec 20275 days
Manama23 Jul 2028 – 27 Jul 20285 days
Athens8 Jan 2029 – 19 Jan 202910 days

No public session is listed yet. We can run this course in any city on your dates, online, or at your company.

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