Marketing, Sales & Customer Service

Event Management: Masterclass

This Event Management training course (Masterclass) is an expert masterclass built around current industry problems and led by senior practitioners. It combines international standards with practical cases from the Gulf, Africa and Europe.

Code: MK412Level: MasterclassField: Marketing, Sales & Customer ServiceFormats: 5 or 10 days · classroom, online, in-house

Objectives

  • Explain the core principles, terminology and governing standards of Event Management
  • Apply proven methods and tools for Event Management to real workplace situations
  • Analyse performance data to find risks, gaps and improvement opportunities
  • Compare your practice with international benchmarks and regional case studies
  • Build a practical action plan to apply Event Management in your organisation

Who should attend

Marketing, sales, communications and customer service teams.

Course outline — 5 days

  1. Day 1
    Principles, terminology and governing standardsEvent Management
  2. Day 2
    Methods, tools and calculationsEvent Management
  3. Day 3
    Operation, inspection and performanceEvent Management
  4. Day 4
    Risk, troubleshooting and case studiesEvent Management
  5. Day 5
    Best practice, assessment and action planEvent Management
10-day outline
  1. Day 1
    Principles, terminology and governing standardsEvent Management
  2. Day 2
    Methods, tools and calculationsEvent Management
  3. Day 3
    Operation, inspection and performanceEvent Management
  4. Day 4
    Risk, troubleshooting and case studiesEvent Management
  5. Day 5
    Best practice review and mid-course assessmentEvent Management
  6. Day 6
    Advanced analysis techniquesEvent Management
  7. Day 7
    Digital tools, data and softwareEvent Management
  8. Day 8
    Practical labs and simulationsEvent Management
  9. Day 9
    Regional benchmarks and lessons learnedEvent Management
  10. Day 10
    Capstone project and final assessmentEvent Management

Upcoming sessions 2027–2030

CityDatesDuration
Doha6 Jan 2030 – 10 Jan 20305 days

No public session is listed yet. We can run this course in any city on your dates, online, or at your company.

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